Motor Claims Handler, Sussex. Up to £16,000 plus benefits.
Responsible for handling customer calls for new and existing motor claims.
To deal with a wide range of Total Loss telephone enquiries, providing advice and recording information.
Processing New Repair Claims in accordance with claims philosophy.
Liaise with suppliers to ensure delivery of customer service.
Working within agreed processes in order to deliver the business plan in line with the Claims Operations policy.
Provide support to the Team Leader by ensuring delivery of own performance against agreed objectives, KPI's and SLA's.
Carry out additional administration duties as required.
Where applicable, to adhere to Company processes with regard to FCA compliance and Treating Customers Fairly.

To apply:
You'll have excellent customer service and communications skills.
Demonstrate a calm and professional attitude at all times.
An understanding of Motor claims a distinct advantage.
Ability to listen, identify and resolve customer issues.
Good data inputting skills.
Good literacy and numeracy skills.

For further information on this and many other roles within the claims arena, please contact Andrew Stark on[please apply by clicking on the blue button on this web page]