Customer Service/Production Assistant Cranbrook - due to the location you must have your own transport Free Parking Permanent: £15,000 to £16,000 The Company: Our client is a vibrant and very successful supplier of Television services within a specialist industry, making this an ideal position for someone looking for a role with excellent progression. They operate internationally and utilise the resources of teams of home workers coupled with internal, technical processing. Their client base is comprised of some very prestigious brands and organisations and they operate under demanding KPI's against strict Service Level Agreements. The Position: This role is one of the first points of contact for all clients and is responsible for processing client instructions, resolving problems or escalating issues as necessary. Once client instructions have been processed they ensure the timely delivery of the finished product back to source The Person: Successful candidates will have great communication skills at all levels. They may be educated to A Level or Degree Level and be logical with the ability to think on their feet. They will have a strong administrative ability, good IT skills and be used to working in an environment where immediate responses are expected. Benefits: Salary £15,000 to £16,000 Standard Hours are 9.00am to 6:00pm with 1 hour for lunch Modern offices and team incentives.